Privacy Policy

Personal Data Protection

At Torélia, we protect our customers' personal information and handle it responsibly, confidentially, and securely.

By making a purchase on our website, the customer agrees to the use of their information in accordance with this policy.

Data we collect

We may collect the following information:

Name.

Address.

Email.

Phone number.

Order-related information.

Information necessary to process payments and manage the purchase.

Use of information

The collected information is used to:

Process orders.

Manage shipments.

Provide customer support and service.

Improve the shopping experience.

Send promotional communications, if the customer has agreed to receive them.

Data protection

Torélia does not sell or rent personal information to third parties.

Customer information is handled confidentially and is only shared when necessary to operate the store, process payments, coordinate shipments, or use technological providers that assist with the website's operation.

External services

We may share the necessary information with payment processors, shipping companies, and technological providers that help operate the store.

These third parties only receive the information necessary to fulfill their role within the purchase process.

Promotional communications

Customers can unsubscribe from promotional emails at any time.

Cookies

Our website may use cookies to improve the user experience, facilitate navigation, and optimize the store's operation.

User rights

The customer may request at any time:

To update their personal data.

To correct incorrect information.

To delete their information from our database, when possible according to applicable operational or legal obligations.

Acceptance of terms

By making a purchase at Torélia, the customer accepts this privacy policy and the processing of their information in accordance with the conditions described herein.